Shipstation customer success story

The Customer

ShipStation leads the e-commerce world with our web-based software designed to make e-commerce retailers exceptionally efficient at processing, fulfilling, and shipping their orders from all the most popular marketplaces and shopping carts using all the top carriers.

The Problem

ShipStation has multiplied its size and we are rapidly growing and so is our AWS costs & complexity. With AWS costs trend in the wrong direction and expense growing well into mid-seven figures, we knew that we needed to act. At first, we purchased the top recommended Cloud Management Tool but quickly found out that the recommendations were not actionable and often unwieldy to implement for our needs. Overall the results were not to our satisfaction and the overhead for managing our AWS costs was still too high.

The Solution

Cloudwiry’s unique combination of actionable recommendations & platinum support is a perfect fit for our needs. The recommendations are based on our changing needs and planned updates, enabling us to depend on them consistently.

From what used to be a headache, is now a few minutes a week to review Cloudwiry’s analysis & recommendations, their platinum support takes care of the rest. Moreover, we use Cloudwiry to support our accounting teams’ needs for costs allocation and this has proven to be a service we can rely on.

The Outcome

Cloudwiry has increased ShipStation’s Reserved Instance savings by 29%, a major improvement. With ROI based recommendations & exchange operations performed on an ongoing basis, ShipStation is able to realize optimal savings.

Cloudwiry continues to innovate for ShipStation’s needs, as an example seasonality management of Convertible Reserved instances was implemented to support the short-term increase in EC2 costs in Q4. This enabled ShipStation to get full RI discounts for seasonal workloads.
At ShipStation we no longer must wonder if we are getting the best ROI on our cloud investments and we simply cannot recommend Cloudwiry enough.

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